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About Us

About Us

Who we are

Welcome to Tier Zero a Microsoft SQL Server specialising firm, where expertise meets innovation in the world of database management.

Graham possesses extensive expertise as an SQL Server Database Administrator (DBA) and DataOps Engineer. He is the driving force behind the Tier Zero rewrite, demonstrating his visionary approach in the realm of database management and data operations.

Graham is an experienced SQL Server DBA and DataOps Engineer with a wealth of expertise in designing and managing robust solutions using Microsoft SQL Server. With a career spanning several decades, Graham’s journey with SQL Server commenced during the era of SQL Server 2000, and since then, he has been dedicated to architecting and supporting high-performance, high-availability enterprise solutions at scale.

Throughout his professional career, Graham has navigated diverse environments, including both on-premise and cloud deployments, addressing challenges in OLTP, ETL/ELT, data warehousing, and reporting domains. His proficiency lies in harnessing cutting-edge technologies and industry best practices to ensure organisations maximise the value of their data assets.

Beyond his technical prowess, Graham is deeply passionate about DataOps – the integration of data engineering, integration, and quality assurance methodologies. He derives immense satisfaction from introducing individuals to DataOps principles and equipping them with the necessary tools to streamline their data workflows effectively. For those curious about how DataOps can revolutionise their business insights, Graham is readily available to share insights and expertise.

Graham is an experienced SQL Server DBA and DataOps Engineer with decades of expertise in designing and managing robust solutions using Microsoft SQL Server. He specializes in navigating diverse environments, including on-premise and cloud deployments, to maximize the value of data assets. Passionate about DataOps, Graham enjoys sharing insights and equipping others with tools to streamline their data workflows effectively.

If you’re new to SQL - here is a link to a free trial.

Our Founder & CEO

Graham is the driving force & visionary behind Tier Zero. He has 20+ years of experience working as a SQL Server Database Administrator (DBA). Since the release of SQL Server 2000 he has focussed on building & managing high performance, enterprise solutions at scale. As a former Microsoft Certfied Trainer, Graham remains committed to learning new technology. Graham closely follows the latest developments within Microsoft Fabric, DevOps/DataOps, SQLServer and the Data Science domains.

He is also a Microsoft Certified Power BI Analyst. His proficiency lies in harnessing cutting-edge technologies and industry best practices to ensure organisations maximise the value of their data assets. In addition to his professional commitments, Graham is committed to mentorship, offering guidance and support to individuals seeking to advance their careers. While his availability for mentoring is limited, Graham remains dedicated to assisting those eager to grow professionally, offering assistance in areas ranging from career progression to refining CVs and interview skills.

Feel free to reach out to Graham – whether for professional collaboration, mentorship, or simply to share stories and mutual interests. Let’s embark on this journey of exploration and growth together!

Up close and personal

Outside the realm of technology, Graham enjoys a diverse array of hobbies. Whether exploring scenic landscapes on his motorcycle, conquering challenging off-road terrains in his 4×4 vehicle, or sailing across serene waters, adventure is always on the horizon. Graham also finds solace in a round of golf and exploring new destinations whenever wanderlust strikes.

Fluent in both English and Portuguese, Graham possesses the linguistic versatility to engage with individuals from diverse backgrounds and cultures.

Stay tuned for updates, as Graham will soon be launching a YouTube channel, offering insights, adventures, and a glimpse into the convergence of technology and his diverse hobbies.

Graham Howes

History

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Values

Our Roadmap

Vision

We envision a future where every business, regardless of size or industry, operates with confidence and efficiency through a seamlessly optimised Microsoft SQL Server ecosystem. To help customers maintain, improve and realise the true potential of their biggest asset – their data, is the vision of Tier Zero. We aim to be the trusted partner in transforming database health assessments into a proactive strategy, fostering innovation, and facilitating sustainable growth for our clients.

Mission

At Tier Zero we help you unlock the full value of customer data with innovation and DataOps engineering. Our mission is to empower businesses by ensuring the optimal performance,  security, and reliability of their Microsoft SQL Server environments. Through comprehensive health checks and actionable insights, we strive to elevate database management, enabling organisations to harness the full potential of their data infrastructure.

Philosophy

At Tier Zero, we believe in the transformative power of data. Our philosophy centers on proactive care, continuous improvement, and client collaboration. We embrace challenges as opportunities to innovate, and we are committed to fostering a culture of excellence, transparency, and accountability. By putting our clients at the forefront, we strive to build lasting partnerships that drive the success of businesses through robust and resilient Microsoft SQL Server environments.

Our goals

Exceptional Performance Assurance:
Deliver cutting-edge solutions to identify and rectify performance bottlenecks, ensuring Microsoft SQL Server databases operate at peak efficiency.
Security Fortification:
Implement robust security measures and audits to safeguard sensitive data, mitigating risks and fortifying defenses against emerging threats.
Reliability and Availability Enhancement:
Minimise downtime and enhance database availability through proactive monitoring, predictive analysis, and rapid response protocols.
Client Empowerment through Education:
Provide educational resources, training modules, and documentation to empower clients in understanding and maintaining the health of their SQL Server environments.
Continuous Innovation:
Stay at the forefront of technological advancements, incorporating the latest tools and methodologies to continuously improve our health check services.
Scalability and Adaptability:
Develop solutions that scale seamlessly with evolving business needs, ensuring our health checks remain relevant and effective as organizations grow and adapt.
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